• Contact Us
  • Login
THE JOONGANG KOREA DAILY
  • Home
    BTS’s Jimin sells million copies of solo album on first day

    BTS’s Jimin sells million copies of solo album on first day

    Girl group Billlie to make Japanese debut in May

    Girl group Billlie to make Japanese debut in May

    Park Ji-hoon to release his seventh album ‘Blank or Black’ on April 12

    Park Ji-hoon to release his seventh album ‘Blank or Black’ on April 12

    Jimin of BTS shows his true colors in first solo album ‘Face’

    Jimin of BTS shows his true colors in first solo album ‘Face’

    [FanTalk] Girl group XG’s multicultural concept is one not seen before

    [FanTalk] Girl group XG’s multicultural concept is one not seen before

    Girl group IVE to conduct U.S. activities under Columbia Records

    Girl group IVE to conduct U.S. activities under Columbia Records

    Blackpink to perform at Stade de France on July 15

    Blackpink to perform at Stade de France on July 15

    Twice adds six more dates to fifth world tour ‘Ready to Be’

    Twice adds six more dates to fifth world tour ‘Ready to Be’

    K-pop acts to take to the stages at numerous international festivals

    K-pop acts to take to the stages at numerous international festivals

  • Entertainment
    • K-POP
    • Music & Performance
    • Movies
  • Culture
    • Art & Design
    • Food & Travel
    • Life & Style
    • Korean Heritage
  • Why
  • National
    • Politics
    • Social Affairs
    • North Korea
    • Diplomacy
    • K-campus
  • Business
    • Exploring Business
    • Tech
    • K Market
  • Sports
    • Football
    • Golf
    • Basketball
    • Olympics
    • More
No Result
View All Result
  • Home
    BTS’s Jimin sells million copies of solo album on first day

    BTS’s Jimin sells million copies of solo album on first day

    Girl group Billlie to make Japanese debut in May

    Girl group Billlie to make Japanese debut in May

    Park Ji-hoon to release his seventh album ‘Blank or Black’ on April 12

    Park Ji-hoon to release his seventh album ‘Blank or Black’ on April 12

    Jimin of BTS shows his true colors in first solo album ‘Face’

    Jimin of BTS shows his true colors in first solo album ‘Face’

    [FanTalk] Girl group XG’s multicultural concept is one not seen before

    [FanTalk] Girl group XG’s multicultural concept is one not seen before

    Girl group IVE to conduct U.S. activities under Columbia Records

    Girl group IVE to conduct U.S. activities under Columbia Records

    Blackpink to perform at Stade de France on July 15

    Blackpink to perform at Stade de France on July 15

    Twice adds six more dates to fifth world tour ‘Ready to Be’

    Twice adds six more dates to fifth world tour ‘Ready to Be’

    K-pop acts to take to the stages at numerous international festivals

    K-pop acts to take to the stages at numerous international festivals

  • Entertainment
    • K-POP
    • Music & Performance
    • Movies
  • Culture
    • Art & Design
    • Food & Travel
    • Life & Style
    • Korean Heritage
  • Why
  • National
    • Politics
    • Social Affairs
    • North Korea
    • Diplomacy
    • K-campus
  • Business
    • Exploring Business
    • Tech
    • K Market
  • Sports
    • Football
    • Golf
    • Basketball
    • Olympics
    • More
No Result
View All Result
THE JOONGANG KOREA DAILY
No Result
View All Result
Home Business Tech

Kakao companies promise compensation after service malfunction

J by J
October 17, 2022
in Tech
0
Kakao companies promise compensation after service malfunction
0
SHARES
0
VIEWS
Share on FacebookShare on Twitter

Kakao companies promise compensation after service malfunction

Kakao co-CEO Hong Eun-taek takes questions from National Assembly representatives in a meeting held on Sunday afternoon at the SK C&C building in Pangyo, Gyeonggi, following a fire on Saturday. [JOONGANG ILBO]

Kakao co-CEO Hong Eun-taek takes questions from National Assembly representatives in a meeting held on Sunday afternoon at the SK C&C building in Pangyo, Gyeonggi, following a fire on Saturday. [JOONGANG ILBO]

 
Kakao companies are promising users compensation following a service malfunction over the weekend. Most services were restored as of Monday morning.
 
Kakao Webtoon and music service Melon will extend users’ subscription benefits by three days, Kakao Entertainment said Sunday.
 
Users who paid to read webtoons and web novels on Kakao Webtoon and Kakao Page will be given three additional days to view the content that expired during the malfunction.
 
Regular Melon subscribers, who pay on a monthly basis, as well as those who bought temporary benefits, will be given three extra days of service.
 
“All services have been restored as of 7 a.m. and no data has been lost or damaged,” Kakao Webtoon said on Sunday.
 
Kakao Mobility promised compensation, but hasn’t come up with a plan yet. The company, which operates taxi-hailing app Kakao T and a navigation service, is still trying to restore full services.
 
Kakao Games is also discussing compensation plans.
 
The situation may be a little more complicated for the Kakao Talk messenger app. Although it is the largest messenger app in Korea used by 46 million people as of April this year, it is a free service, which means it’s difficult to calculate exactly how much people have “lost” due to the glitch.
 
Kakao established a command center led by Hong Eun-taek, co-CEO of Kakao, and joined by executives from major subsidiaries. The task force will be divided into three teams that will each be in charge of investigating the cause of the malfunction, managing the current crisis and compensation.
 
The company will set up a separate channel where people can report damages.
 
All Kakao services crashed after a fire broke out at SK C&C in Pangyo after 3 p.m. Saturday, which houses Kakao’s data center.
 
Some Naver services were affected as well but not as extensively as Kakao.

BY YOON SO-YEON [yoon.soyeon@joongang.co.kr]

Previous Post

Spurs overcome slow start to beat Everton 2-0

Next Post

Son Heung-min finishes 11th in 2022 Ballon d’Or ranking

J

J

Related Posts

Game removed from Steam amid data theft accusations
Tech

Game removed from Steam amid data theft accusations

by J
March 26, 2023
Samsung Electronics cuts production in Q1 on supply glut, mounting inventory
Tech

Samsung Electronics cuts production in Q1 on supply glut, mounting inventory

by J
March 23, 2023
Google security director calls for ‘harmony’ in standards
Tech

Google security director calls for ‘harmony’ in standards

by J
March 22, 2023
Korea start-ups upgrade apps by plugging into ChatGPT
Tech

Korea start-ups upgrade apps by plugging into ChatGPT

by J
March 21, 2023
Korean start-up Innospace launches country’s first private test rocket
Tech

Korean start-up Innospace launches country’s first private test rocket

by J
March 21, 2023
Next Post
Son Heung-min finishes 11th in 2022 Ballon d’Or ranking

Son Heung-min finishes 11th in 2022 Ballon d'Or ranking

Please login to join discussion

Premium Content

Draught continues

Draught continues

March 20, 2023
Practice makes perfect

Practice makes perfect

October 6, 2022
Red Velvet records first million-selling album, ‘Birthday’

Red Velvet records first million-selling album, ‘Birthday’

January 25, 2023

Browse by Category

  • Art & Design
  • Basketball
  • Business
  • Culture
  • Diplomacy
  • Entertainment
  • Exploring Business
  • Food & Travel
  • Football
  • Golf
  • K-campus
  • K-POP
  • Korean Heritage
  • Life & Style
  • More
  • Movies
  • Music & Performance
  • North Korea
  • Olympics
  • Politics
  • Social Affairs
  • Tech
  • Why

Browse by Tags

2023 art artist bamboo salt bts canada culture events fandom franchise insanga Jin-me yoon Kdrama Kfood korea korean-canadian korean bamboo salt korean community centre korean culture korean culturer korean food korean heritage korean rice wine kpop kpop merch kpop vendors life4cut liquor culture makgeolli makgeolli brewery nene chicken richmond salt the bubble tea shop tradition vancouver vancouver art gallery vancouver chicken vancouver event vancouver korean vancouver korean consulate vancouver restaurant vanmakgeolli 네네치킨 윤진미
THE JOONGANG KOREA DAILY

Categories

  • Art & Design
  • Basketball
  • Business
  • Culture
  • Diplomacy
  • Entertainment
  • Exploring Business
  • Food & Travel
  • Football
  • Golf
  • K-campus
  • K-POP
  • Korean Heritage
  • Life & Style
  • More
  • Movies
  • Music & Performance
  • North Korea
  • Olympics
  • Politics
  • Social Affairs
  • Tech
  • Why

Browse by Tag

2023 art artist bamboo salt bts canada culture events fandom franchise insanga Jin-me yoon Kdrama Kfood korea korean-canadian korean bamboo salt korean community centre korean culture korean culturer korean food korean heritage korean rice wine kpop kpop merch kpop vendors life4cut liquor culture makgeolli makgeolli brewery nene chicken richmond salt the bubble tea shop tradition vancouver vancouver art gallery vancouver chicken vancouver event vancouver korean vancouver korean consulate vancouver restaurant vanmakgeolli 네네치킨 윤진미

Recent Posts

  • Another missile fired by North Korea lands on the East Sea
  • Potatoes stay strong
  • Gas prices fall

Copyright © The Joongang Korea Daily All rights reserved.

No Result
View All Result
  • Home
  • Entertainment
  • Culture
  • Why
  • National
  • Business
  • Sports
  • Contact Us

Copyright © The Joongang Korea Daily All rights reserved.

Welcome Back!

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In
Are you sure want to unlock this post?
Unlock left : 0
Are you sure want to cancel subscription?